Watching the Startups: Voicemail to Text
<<<... SimulScribe and CallWave of Santa Barbara, Calif. are one of three front runners banking on speech to text technology to revolutionize voicemail, joined in the fray by U.K.-based SpinVox. All three vendors hope to address voicemail’s growing irrelevancy in the wake of e-mail, IM and SMS and they believe the market holds great potential to capture mainstream users. “There used to be so many instances in my business life when I would get a voicemail from someone at ten o’ clock in the morning asking for a quote on a fairly big deal, but that they needed to have a response quickly and I would listen to that voicemail at ten o’ clock at night because I was running around. I was in meetings and never had a chance to listen to voicemail,” said James Siminoff, founder of New York-based SimulScribe, who started the company with the expectation that he wasn’t alone in his frustrations.
Weissman first started using SimulScribe a year and a half ago and six months later encouraged all thirty of his brokers and agents to use the technology as well. He is thrilled with how much time the technology has shaved from his workday so that he can focus on revenue-producing activities. “I get a lot of voicemail, some days some days I'll get fifty or more, so this creates efficiency and saves a lot of time,” said Weissman. “Its one of the paradigm shifts in how I view technology in my daily routine. It affects me daily. Really, for voicemail intense industries this is essential Is voicemail-to-text technology ready for prime time absorption by business and consumer users? ... more >>>